2002-10-07 - Laserfiche WebLink

Home Browse Search

Session 1854 October 7, 2002 former Councilmember Paul Schoomer, former Assistant City Manager Julie Szymula, City Manager Frank Ollendorff, City Attorney John Mulligan and Mayor Adams and the City Council for the assistance and encouragement that has been given them in their effort to bring legal, off leash dog people recreation to the City. With continued support, University City will once again show leadership in services to its citizens. There are over 600 public off leash dog recreation areas in the United States. None are located in the State of Missouri. MISCELLANEOUS COMMENTS REGARDING CITIZEN COMMENTS: Mr. Wagner asked the City Manager to write a letter to'the manager to the Imo's pizza restaurant, mentioned earlier by Mr. Norveu. The letter should tell him of the complaint we received and to encourage him to reduce the noise during the business hours. He also asked the City Manager to look into the issues that Mr. Hepler raised about the LEBG money earmarked for the Police department. He would like these issues looked into and reported on at the next study session. He also would like to commend Councilmember Munkel on his earlier statement about getting serious about looking into this problem with the police. There must be something going on that we, the Council, don't understand. He would also like to see a report on this issue at the next study session scheduled for November 2nd about some of the allegations they have been hearing and especially a review of Mr. Dockett's experiences. He would like to read the police reports on these incidents, if there are any. He also would like to find out why an officer would turn his back on a conversation with a citizen. Ms. Colquitt agrees with Mr. Wagner's requests, as well as the Imo's incident. She also would like to hear why our officer's are choosing among themselves whether or not a report should be written or not. She does not understand this. We need a way to measure customer service. Training for customer service is fine, but enforcing it is another issue altogether. Mr. Wagner said that one of the goals for the City Manager, which probably was not articulated very well, but it was how to manage a chain of responsibility for tracking and responding to citizen complaints. This issue is a perfect example of why these procedures are needed. Ms. Welsch commends her colleagues' comments tonight, as well. She hopes that when we do discuss this issue on November 2nd, that we are looking at all the complaints that have been brought before the Council over the past month. We need to look at the whole pattern behind these complaints. EXECUTIVE SESSION: Mayor Adams announced the need to go into an executive session at 9:15 p.m. in the second floor conference room to discuss legal and real estate issues: 610.021 (1) and