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6801 Delmar Boulevard, University City, MO 63130 Julie Feier, City Manager February 14, 2008 Honorable Mayor and Council: RE: Annual Administrative Report As required in the City Charter, each year at this time the City Manager’s office provides Council with the Annual Administrative Report. This report covers July 2006 through June 2007. Historically, distribution occurs in November. I intended to adjust report delivery based on the calendar year, but decided to not alter the data collection. The report will continue based on the fiscal year. However, instead of the November distribution, delivery will occur in September for more timely distribution of information. Staff continues to dialogue about customer service delivery, efficient operations, and organizational structure. We close the year completing some reorganization work and looking ahead for additional efficiencies. Last year, the Environmental Inspectors moved from the Public Works Department, to the Community Development Department with all other city inspectors. By aligning inspections, communication and collaboration has improved. We continue to work on cross training to reduce the need for multiple-inspectors to be on site. During the layoffs, two and half inspectors were lost. With the new clerical staff in place, the Community Development Department continues to provide a high level of service, even with development of new programs such as the School District’s residency program, which increased demand on occupancy permits. Staffing Last year, Building Maintenance and Central Garage moved from the Finance Department to Public Works. Both divisions endured layoffs last year, yet continue to provide excellent service. The establishment of the Deputy City Manager/Finance Director position has been a tremendous enhancement to internal service delivery. Both Finance and Public Relations lost positions in the downsizing in the past year and have covered the reductions through enhanced coordination with other Departments. This year, we will alter an existing position in Finance from Senior Account Clerk to Finance Manager. The position will be introduced to assist with technology transition away from COBOL and assist with ongoing supervision of payroll and collections. The Public Works divisions of Engineering, Streets, Sanitation, Central Garage and Maintenance all downsized this year without a large impact to service. In fact, Sanitation is currently implementing service enhancement through the single stream recycling program, which will continue to be under assessment for possible expansion.