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November 31, 2009 Honorable Mayor and City Council: As required by the City Charter, each year the City Manager’s Office provides Council with the Annual Administrative Report.This report covers July 2008 through June 2009. Not only did Staff accomplish Council goals, they worked diligently within their departments to meet the day-to-day needs of our citizens in the face of exceptional challenges a culmination of which has been prepared for your consideration in this report. In the coming year, we will continue to focus on Council priorities and work to ensure the quality of life and commitment to municipal effectiveness our residents expect. Given the recent downturn in the financial markets, the City will have to strike a delicate balance between employee compensation and benefits relative to actual inflation and to the continuing budget constraints. It is my goal to retain our highly committed quality staff and to focus on revenue enhancement rather than jeopardize long term quality services Council chooses to provide. The health of our City depends on this balance. To the extent possible, we will continue to educate the public about our efforts to be more efficient, more creative, and more responsive in order to make the revenue enhancements and service reductions an educated choice of the residents, whatever their decision. In order to provide Council with meaningful data to assess the efficacy and efficiency of our operations, we will be planning to overhaul some of the information contained in this report for 2009-10. Performance type measures will be included, as well as trend data (over a period of years). The measures will reflect what our department directors view are key statistics in telling you and our citizens whether we are performing as effectively and efficiently as possible. Routine statistics that do not give any insight into our operational effectiveness will likely be abandoned in favor of statistics that get to the heart of our operations. This process will not only assist you in assessing our services, but should also help our department directors as they strive to provide valuable services at the lowest possible costs. Whatever strategic goals are adopted going forward, the directors, staff and I will do everything possible to meet those goals. Staff is ready to implement the decisions of - 1 -