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Session 1854 October 7, 2002 She also came to thank and commend Shelley Welsch, Larry Lieberman and Bob Wagner on the work done on Proposition K- for responding to citizen input, comments on design processes and concerns about proper oversight. She also suggested using the same type of model in dealing with other problems. Although developing a consensus is messy and takes longer, it is well worth it. She also announced an n opportunity to come to another forum to raise awareness in a light-hearted and community friendly way on welcoming all persons of differing abilities into the community. Barb Heise, 920 Golf Course Dr., repeated the same sentiments as the previous speakers. She said that it was very important that these police issues are dealt with immediately. She also feels very distressed, because she feels that the neighborhood's concerns are not getting through to the City management or City Council. As a real estate agent that sells homes in this area, it is her strong opinion that something very unsavory is happening north of Olive and the poor attitude and attention of the police department is only making it worse. Michael Norveu, 6843 Olive, said that he owned a martial arts center and that he was very concerned about the drivers next door at the Imo's pizza restaurant. The drivers are not very careful and drive in a haphazard manner. He is concerned for the kids that come to his center for training. He has attempted to call the U. City police on several occasions. Officers have told him that there was nothing they could do until something happened. Mr. Norveu thinks this is an unconscionable position to take. He could not understand why something bad would have to happen in order for the police to take action. He also agrees with the previous speakers that there is definitely a problem north of Olive. There is excessive litter, bad language, and kids walking all hours of the night. Mr. Munkel said that it sounds like customer service is a monumental failure in the police department. He doesn't understand why the Council has to hear these types of complaints meeting after meeting. He believes that the Police department is due for an attitude adjustment. He can't understand why a department that has been acknowledged for a national award for professionalism can allow this kind of poor service to continue. He asked the City Manager for an immediate report on this situation. Mr. Munkel left the meeting at this point. CITY CLERK'S DOCKET: BILLS FOR SECOND AND THIRD READING: BILL NO. 8620 - AMENDING CHAPTER 10 OF THE MUNICIPAL CODE OF UNIVERSITY CITY, RELATING TO MOTOR VEHICLES AND TRAFFIC, BY