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(2) Franchise Renewal: Application by the Franchisee for renewal of its Franchise under this Agreement shall be made as provided in Section 4 of the Cable Ordinance, in a manner consistent with Section 626 of the Cable Act, 47 U.S.C. § 546, as amended. (3) Franchise Modification Based on New Technology: It shall be the policy of the City to modify this Franchise, pursuant to Section 4 of the Cable Ordinance, in good faith upon application by the Franchisee when necessary to enable the Franchisee to take advantage of technological developments in the transmission of video, audio, digital and data signals which will afford the Franchisee the opportunity to more effectively, efficiently and/or economically serve its Subscribers. (4) Operating Reports: In lieu of filing with the City acceptance test results, continuing test results, copies of agency filings, copies of opinion surveys, and copies of as-built construction maps pursuant to Sections 5(f)(1)(b), 5(f)(1)(c), 7(o)(1), 7(c)(2) and 7(0)(3)(a), respectively, of the Cable Ordinance, the Franchisee shall maintain such records and make them available to the City for inspection and copying on request, and the Franchisee shall also file a written report with the City Clerk not later than 120 days after the end of each fiscal year a report which shall include the following: (i) A summary of the previous year's activities in development of the Cable System, including but not limited to descriptions of programming services begun or dropped, the number of Subscribers gained or lost for the year, the number of pay units sold, and the character and extent of the services rendered to such Users of the System; (ii) A summary of service calls, including the number and nature of the calls received and an explanation of the causes and dispositions of such calls; (iii) A report showing the number of outages on a monthly basis for the prior year, and identifying the average time of an outage per month, the average number of subscribers effected by the monthly outages, and the cause of each outage per month; 18